Branding Archives - PIRR - Creative Agency (Branding & Graphic Design) in Singapore https://pirrcreatives.com/category/branding/ PIRR is a creative agency in Singapore, crafting innovative branding and graphic design, enhanced by expert copywriting. Wed, 14 Dec 2022 03:38:09 +0000 en-GB hourly 1 https://wordpress.org/?v=6.9.4 https://pirrcreatives.com/wp-content/uploads/2024/04/pirr-logo-site-icon-100x100.webp Branding Archives - PIRR - Creative Agency (Branding & Graphic Design) in Singapore https://pirrcreatives.com/category/branding/ 32 32 Branding: Manage Brand Perceptions! https://pirrcreatives.com/branding-manage-brand-perceptions/ Wed, 23 Sep 2015 00:00:34 +0000 http://pirrcreatives.com/?p=4346 The post Branding: Manage Brand Perceptions! appeared first on PIRR - Creative Agency (Branding & Graphic Design) in Singapore.

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To understand what is a brand perception, one has to know the meaning of perception. A perception is the way in which something is regarded, understood, or interpreted. In branding, a brand perception is the audience’s impression towards the brand. Brand perceptions are managed by brand stewards. A brand perception is also known as brand image and it can shape the audience’s experience. The audience is the group of people to which a product, service or message is targeted at.

1. Why Do We Need to Manage Brand Perception?

The bottom-line for branding is to achieve Top-Of-Mind Awareness (TOMA) for your brand. If you want your brand to be at the topmost position of the consumer’s mind when they think of the word ‘joy,’ your brand must be perceived as the herald for joy, joy-maker and even for joy itself. To achieve TOMA, brands must manage brand perceptions.

2. How Do We Measure Brand Perception?

Your brand does not stand for greatness just because your brand stewards had wanted it to be great. Your brand is what consumers think or say you are. It is how the audience has perceived your brand. How do we know and even measure the audience’s perception of your brand?

Brand perceptions can be measured by survey methodologies and consumer feedback loops. Surveys and research studies can be conducted, but they are usually time consuming and expensive. They are also subjected to response bias where the respondents answer questions in the way they think the enquirer wants them to answer. In modern-day marketing, brand stewards have turned to inexpensive ways to assess their brand. They seek audience’s perception from social media networks, blog comments, product reviews, etc. These opinions and sentiment data are readily available in the online world and most importantly, provide a more accurate measure of your brand image.

3. How Do We Manage Brand Perception?

Anything and everything that are put before the senses of the audience makes impressions on them. And any impression made to an audience has the ability to shape their perception towards your brand. In a nutshell, brand stewards manage perceptions by creating or appointing brand symbols to deliver desired experiences to the audience. These brand experiences seek to influence them, shape and develop the perception they have towards the brand. Good brand stewards manage perceptions by meticulous handling of the various brand symbols employed by the business. They are careful of what they say and what they show to their audience.

The table below shows the relationships between brand symbols and the human senses they penetrate to influence the audience’s perception towards the brand.

BRAND SYMBOLS

HUMAN SENSES

EXAMPLES

Graphic Devices Sight Logo, Brand Identity, Marketing Collateral
Trade Dress Sight, Hearing, Smell & Touch Packaging
Spokesmen Sight & Hearing Celebrity, Founder, Mascot
Words Sight & Hearing Slogans, Abbreviations, Taglines
Sounds Hearing Unique Tone, Theme Music
Scents Smell Unique Fragrance and Bouquet

Brand perception can be influenced on social media platforms when the business communicates and interacts with the audience. Making your brand social transcends the single-sided conveyance or projection of your ideal brand image. A social media platform provides double-sided communication and fosters relationships with your audience.

4. How Does Design Influence Brand Perception?

Because sight is our dominant sense, most business communications are made through visual means. Likewise, most brand messages or impressions are conveyed through visual mediums. To foster effective communication and deliver the desired experience to your audience, good graphic design is necessary. Poor design forms negative brand sentiments and leads to undesired brand perceptions. Good design makes positive associations and ushers desired brand perceptions.

Manage perceptions today! Let not consumers make wrong perceptions on your brand!

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Branding: Own A Colour! https://pirrcreatives.com/branding-own-a-colour/ Wed, 19 Aug 2015 00:00:40 +0000 http://pirrcreatives.com/?p=3577 The post Branding: Own A Colour! appeared first on PIRR - Creative Agency (Branding & Graphic Design) in Singapore.

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While designers are concerned about the various colour modes in graphic design, brand stewards are looking for ways to use colours to reinforce their brand. Colour is one of the key elements when creating a brand. We have business owners or brand stewards that come to us, telling us to avoid using their brand colours in their marketing collaterals because they are tired of looking at the same colours over and over again. We understand what they are going through but as visual communicators we know that may not benefit their brand. Knowing the importance and impact colour brings to your brand is critical in creating a strong and cohesive brand identity. Colour brings emotions and feelings that are subjective to an individual based on culture, personal experience, religion, gender, etc. Colour plays an important role in visual communication. We use colours on text and images to reinforce desired connotations. How and why are colours important in branding?

1. Colours Encourage Brand Consistency

A brand identity can comprise of the logo, corporate stationery, marketing collaterals, packaging, uniform, livery, etc. Every communication device or symbol a corporate uses, add up to form the brand identity. In fact, colours are part of a brand’s identity. Consistency is the most important element to establishing a strong brand. Brand consistency can be attained through visual consistency, which is defined by the brand identity created by branding agencies or graphic designers. In graphic design, visual consistency can be achieved by the appropriate use of forms & shapes, patterns & lines, design & illustration styles, fonts, imageries, textures, etc. Employing colours is the easiest and most feasible way to ensure visual consistency across the different communication mediums. Defining brand colours encourage brand consistency which builds consumer trust.

2. Colours Bring Desired Associations to the Brand

Colours do not have meanings by themselves. Rather, people associate meanings to colours through what they perceive in their daily lives. People learn or are taught the meaning of colours through what they see. The stationary red man on the pedestrian light tells us not to cross the road – danger lurks. The walking green man on the pedestrian light signals us to cross the road – it is safe. We associate ‘danger’ to the colour red and ‘safe’ to the colour green. Colour associations are subjective and they are influenced by culture, personal experience, religion, gender, geographical location, etc. It is therefore, important for brand stewards to know their target audience in order to use colours strategically to draw desired associations to the brand.

3. Colours Define the Brand’s Visual Territory

In the world of brands, brand stewards are always looking for opportunities of colours. Given a choice, stewards would not use the same brand colours that their competitors are using. Having the same brand colours as your competitors can cause confusion to your audience. If you are a trailblazer company in your trade, congratulations! You’ve got the entire colour palette to choose from. Once you’ve identified your brand colours, use them consistently to form a strong brand identity. And when you’ve used them enough, you literally get to own the colours. Whenever a consumer comes across your marketing collateral clad in your brand colours, they will relate it to your brand. Colours define your brand’s visual territory. They put the audience in a familiar environment where they consume your marketing messages.

What brand colours do you own? How have you been using them to strengthen your brand?

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The Price You Pay For Cheap Designs https://pirrcreatives.com/the-price-you-pay-for-cheap-design/ Tue, 04 Aug 2015 05:27:07 +0000 http://pirrcreatives.com/?p=3361 The post The Price You Pay For Cheap Designs appeared first on PIRR - Creative Agency (Branding & Graphic Design) in Singapore.

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Not all cheap designs are bad. And not all expensive designs benefit your business. The sole discretion of which offer to take, lies on the hands of brand stewards. Many clients who do not understand marketing and communication design often go for the cheapest price quote rather than the higher ones that promise better quality. Are you someone who go for designs that are value for money or simply designs that are priced the lowest? Most importantly, have you ever considered what you are really paying for?

This Branding Agency Can Create a Brand Identity for $500.

Sure. Your business targets the high brow market. But the brand identity defined by the branding agency probably gets ignored by the target audience and only appeals to the low brow market. You’ve probably bought a brand identity that does not resonate with your target audience for a cheap price.

My Graphic Designer Can Design a Business Logo for $5.

Definitely! You’re likely to end up with just a logo in JPEG format. You give this logo to the vendor for your store signage to be made. The logo’s resolution is too low. They ask for a logo in EPS or AI format. You do not have it and the vendor impose additional charges to have your logo retraced. There are many other issues you may get yourself into if you do not have a professional logo designed. You’ve probably paid for a logo that cannot meet your business needs for a cheap price.

That Web Design Company Can Design a Website for $800.

Unquestionably! You’ll probably get a ten-page website with your own images and textual content. Your website is not search engine friendly and will never appear on the Search Engine Ranked Page (SERP) results. The images on your website are not optimised and cause a long loading time which present a poor online experience. The filenames, titles and alt texts are not set to help increase exposure for your business. The navigation on the website is confusing and causes a high bounce rate. The design of the website is lacklustre and does not encourage the reader to spend more time on it. You’ve probably bought a dysfunctional website for a cheap price.

This Graphic Design Company Can Design a Brochure for $100.

Certainly. More than often, when you get a low priced design quote, you’ll only receive desktop publishing level of skills to craft your brochure. Desktop publishing (DTP) is a process that designers or even non-designers use to turn their images and textual content into marketing collaterals. DTP does not require extensive digital imaging and a creative process. It is a process that only requires the skill-sets of bringing images and text together to showcase the information. Graphic design on the other hand, involves the creative process of coming up with concepts, ideas and graphical arrangements for communicating a specific message in the form of a visual. The main aim of graphic design is to make effective communication and bring a favourable impact to the businesses’s bottom line. Good design is geared to convince the audience to act to your call to action. You’ve paid $100 for the brochure design. You’ve also paid for a brochure that does not yield conversions for a cheap price.

Poor design forms negative brand sentiments and good design makes positive associations. It would have been better for you never to want a design made than to have a poor design that causes harm to your business. The next time you accept a design price offer, know what you are really getting.

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How Much Do You Charge For Designing This? https://pirrcreatives.com/how-much-do-you-charge-for-designing-that/ Tue, 28 Jul 2015 00:43:55 +0000 http://pirrcreatives.com/?p=3329 The post How Much Do You Charge For Designing This? appeared first on PIRR - Creative Agency (Branding & Graphic Design) in Singapore.

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“How much do you charge for designing this?” This is probably the most common line you’d hear when a prospect contacts a designer or design agency for a project such as branding, logo design, website design or graphic design. As a graphic designer or design agency we all have our preferred design pricing formulas and we make design price quotes day in and day out. But when a prospect pops this question, we always find it hard to give them a quick answer on the spot. What aspects of the project affect the design price?

1. The Project Specification Influences the Design Price

“How much do you charge for designing a simple logo?” Regrettably, these words do not provide graphic designers or design agencies with sufficient information for them to price the project. Do you need colour definitions for your logo? Do you need brandmark guidelines that govern the proper use of your logo? Do you require creative services to define a slogan that goes with your logo? What filetypes do you need for your business logo? All these design specifications determine how much work is needed for the project which translate to man-hours. Man-hours convert directly to labour cost and influences the design price.

2. The Turnaround Time Affects the Design Price

“How much do I have to pay to get my brochure designed?” Again, the question posed does not provide designers or the account managers with the specifics of the project. If you need the brochure design to be completed within 2 days, it would probably be a rush job. Projects that have a short turnaround time would require graphic designers or design agencies to work overtime. Overtime charges would thus apply and affect the design price.

3. The Design Price Follows the Expectations of the Customer

“How much do you charge for a website that looks good enough?” Design is subjective. What looks good enough to a person may be gravely inadequate to another. It is always better to communicate your exact expectations to the designers. And because jaw-dropping graphics take time to craft, a professionally-designed website usually costs more than a basic website where images and text are used just as they were originally provided. The design price will always follow the expectations of the customer. Needless to say, the former creates a greater visual impact on the audience and the latter probably forms negative brand sentiments to your business.

So, the next time you meet your prospect to discuss about a design project, prepare a list of questions to help you understand the design specifications better. Knowing the specifications will make it easier for you arrive at an accurate design price quote! If you are a prospect, be prepared to answer the queries of your designers!

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The Design Pricing Formulas https://pirrcreatives.com/the-design-pricing-formulae/ Thu, 23 Jul 2015 09:47:00 +0000 http://pirrcreatives.com/?p=3251 The post The Design Pricing Formulas appeared first on PIRR - Creative Agency (Branding & Graphic Design) in Singapore.

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Graphic designers or design agencies have different ways of arriving at their design price quotes. There are three basic formulas for calculating design pricing. These formulas can be applied across design projects such as branding, logo design, web design and graphic design.

1. The Detailed Price Formula

The Detailed Price Formula is the most comprehensive and common way for calculating the cost of design projects. It considers the project specifications, turnaround time, designer’s expertise level, market’s demand level, current economy and factors in discount rates for the clients. This method of pricing is unarguably the most transparent with no hidden cost or variables unless there is a change of project specifications midway. The total cost is based on the full project specifications and requirements of the clients. This method of pricing is ideal for projects with customised or unique design specifications.

detailed price formula

2. The Flat Rate Price Formula

The Flat Rate Price Formula is the simplest method for calculating the cost of design projects. It is usually offered as a design price package where the project specifications are predefined by the design agency or graphic designer. If there are additional requirements or features that have been introduced during the project, the final pricing will change as well. The Flat Rate Price Formula is ideal for pricing of cookie-cutter design projects where one doesn’t expect a great change in project specifications.

flat rate price formula

3. The Hourly Rate Price Formula

The Hourly Rate Price Formula is simply defined by multiplying a predefined hourly design rate with the total number of hours spent on the project. Because the final cost is based on the total number of hours spent and it will only be known after the completion of the project, this method of pricing requires the client to have a high level of trust with the design agency or graphic designer.

hourly rate price formula

How have you been making your design pricing? You can use any methods for pricing as long as your customer is comfortable with it!

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Branding: Top-Of-Mind Awareness? https://pirrcreatives.com/branding-top-of-mind-awareness/ Wed, 15 Jul 2015 00:00:41 +0000 http://pirrcreatives.com/?p=3174 The post Branding: Top-Of-Mind Awareness? appeared first on PIRR - Creative Agency (Branding & Graphic Design) in Singapore.

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The bottom line of branding is to achieve Top-Of-Mind Awareness (TOMA) for your business. It simply means to position your brand or specific product and have it occupy the topmost position of customers’ minds when they think of your industry. In marketing, Top-Of-Mind Awareness is a way of measuring how well brands rank in the minds of consumers. TOMA when defined in marketing metrics, is the first brand that comes to mind when a consumer is asked an unprompted question about a category. It is the percentage of customers for whom a given brand assumes the topmost of their minds.

Let’s illustrate TOMA with an example. We walk into a supermarket with the intent to buy a jar of peanut butter; Brand X flashes in our minds; in a jiffy we move towards the shelf, locate it and make the purchase. It doesn’t just happen. We were exposed to consistent branding efforts of Brand X; we were told of their unique selling proposition and brand promises; we liked the messages and experiences that we had received and placed the brand at the topmost position of our minds. Achieving TOMA is beneficial for businesses. How do brands achieve TOMA?

1. Increase Your Brand Exposure

When a business increases its brand exposure, it builds brand awareness. Your business can never achieve TOMA if nobody knows of your existence. Lets do a simple test. Shout out the first brand that comes to mind when I say cola? How about running shoes? And yes, our answers are all based on the brands that we know and have been exposed to. Those brands that we have never come across will not be mentioned in our answers.

There are many ways to make brand exposures. Your brand can be exposed to the public when you engage in community work. A marketing campaign that carries your brand identity is a brand exposure. A social media platform can be the place where your brand is exposed to the online community. The list just doesn’t end. There are countless ways to increase your brand exposure.

2. Make Brand Promises

Make promises that a consumer can connect with your brand. Brand promises are the audience expectations of a brand. They are the benefits that marketing campaigns try to associate with a product or service in the audiences’ minds. Brand promises can be communicated through visible or audible mediums. Brand promises are relevant even in the case when consumers do not immediately heed your call to action which may include buying your product or acquiring your service. Promises reside in the mind of consumers and collectively, they inch your brand towards the topmost of their minds.

3. Deliver a Positive Brand Experience

We have to be mindful that brand exposure is like a double-edged sword. Every brand exposure creates an experience and finally forms a perception to the consumers. A poor experience or design creates negative brand sentiments. A good experience or design makes positive impressions. It is therefore important for companies to produce quality experiences out of the brand exposures they make. The next time when you decide to settle for poor designs, think again! Poor communication design is detrimental to your brand.

Top-Of-Mind Awareness is the end goal for branding. Businesses of the same industry vie for the same topmost spot in consumers’ minds. It is the prized throne that is sought after by many. How well is your brand ranking? Start vying for the throne if you haven’t already!

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Branding: What’s In Your Name? https://pirrcreatives.com/branding-whats-in-your-name/ Wed, 10 Jun 2015 00:00:30 +0000 http://pirrcreatives.com/?p=2678 The post Branding: What’s In Your Name? appeared first on PIRR - Creative Agency (Branding & Graphic Design) in Singapore.

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A brand is represented by its name, which is in turn, characterised by symbols. To better understand what is a brand, do read this together with our preceding article that addresses branding through the typical brand model. Brand symbols can be:

1. Graphic Devices

Graphic devices are visual designs utilised by brand stewards to represent the brand name. These devices may include the logobrand identity and marketing collateral. Think about Google. Can you recognise its logo? Do you remember its brand colours? The consistent use of graphic devices helps to establish a strong visual brand identity!

logo google

2. Trade Dress

Trade dress refers to characteristics of the visual appearance of a product or its packaging that signify the source of the product to consumers. In other words, when a consumer sees a trade dress, it makes them relate to the brand name and most importantly, the brand. Besides packaging, trade dress may include uniform, livery or even design of a building. Would anyone not recognise a Coca-Cola can?

product coca cola

3. Spokesmen

Spokesmen are people who makes statement on behalf of a brand. They may include the celebrity, founder and mascot of your brand. In branding, spokesmen are people that represent your brand name. Anybody who communicates with the world on behalf of your brand is your spokesman. Branding is a top-down responsibility that is to be upheld by everyone in the company. Consider Steve Jobs. He was the spokesman for Apple.

spokesman apple

4. Words

Just Do It. Write impactful words. Impossible Is Nothing. There is not a single thing that is impossible. Practise writing or simply engage good copywriters and branding agencies to shape consumers’ perception of your brand through words. Oh, did you already spot the famous slogans used by Nike and Adidas? Words really matter. Besides slogans, abbreviations and taglines can be used by brands as symbols to represent the brand name!

slogan nike

5. Sounds

Unique tone and theme music can be symbolic sounds that represent the brand name. Do you still remember the catchy commercial music of a particular brand that you’ve come across when you were young? Can you tell which brand of phone it is, just from the ringtone? Play this ringtone remix! You’ll recognise the brand within the first 15 seconds of playtime! If you think sounds cannot help in branding, think again!

6. Scents

The air is filled with the distinct baking aroma of Famous Amos’s cookies; the atmosphere is overwhelmed by the unique sweet scent of caramel from Garrett Popcorn Shops. Unique fragrance and bouquet are scent symbols that represents your brand name and associates to your brand. As much as we would like you to to take a sniff of the scents we have described, the present technology has kept us back from doing so. So, know your communication mediums well and use symbols that represent your brand strategically!

How much of these symbols are you utilising to represent your brand’s name?

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Branding: What’s A Brand? https://pirrcreatives.com/branding-whats-a-brand/ Wed, 06 May 2015 00:00:36 +0000 http://pirrcreatives.com/?p=2577 The post Branding: What’s A Brand? appeared first on PIRR - Creative Agency (Branding & Graphic Design) in Singapore.

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The marketplace is full of brands. A brand is more than a name or symbol. It is at least two things: a name and a perception of what the name means. A brand is also a sign which comprise a signifier and a signified.

Branding is an important aspect in marketing and eventually it leads to Top-Of-Mind Awareness for your business. Understand branding through the brand model! It’ll give you a clear picture of branding and the different aspects to it. An effective brand strategy gives you an edge over your competitors. In simple terms, your brand is your promise to your customers. It relates to them what is expected from your products or services and distinguishes yourself from the competition in the marketplace. How does a new business kick off with branding?

1. Get a Good Logo Designed

Designers empower brand stewards with a great logo that is to be integrated in every single marketing collateral of the business. The logo is a visual symbol that represents the brand name and in most cases, it is the strongest symbol for a brand.

2. Create a Brand Masterplan

Know where your branding efforts are taking you to. Strategise, implement actions and measure the results. The plan is the road map for brand stewards to press on to their destination.

3. Define Your Brand Message

What do you want to communicate about your brand? Your brand messages should be made known to your employees. Employees are brand stewards. They live out and deliver your brand message to the audience or customer.

4. Be True to Your Brand

Deliver on your brand promise. A good experience influences the audience and develops a positive perception for your brand. The perception in return, will influence and shape the next experience in queue. A satisfied customer will return to you or refer your business to someone else.

5. Be Consistent

Ever wonder why big brands are so successful? Consistency is the word. It is the most important element to establishing a strong brand. Sculpt the perception of your audience to your brand name! This is the ever-going goal for any brand steward.

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What is Branding? https://pirrcreatives.com/what-is-branding-brand/ Mon, 30 Mar 2015 14:09:08 +0000 http://pirrcreatives.com/?p=1124 The post What is Branding? appeared first on PIRR - Creative Agency (Branding & Graphic Design) in Singapore.

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Branding is an important marketing aspect of a business, whether you are a Business-to-Business, Business-to-Consumer, small startup or large corporate company in Singapore. What exactly is branding? Branding is a big word. To super-simply it, branding is any effort or program to build a brand where the bottom line is to better its relationship with the audience.

In Singapore, where most markets are highly competitive, branding becomes an essential. A good brand sets the distinction between you and your competitors. A good branding agency empowers your company to rise above the crowd. Branding can best be explained with a brand model. Every company’s brand model is unique. What works for a business may not work for another. The brand model consists of the following building blocks:

Brand

A brand is the core of the brand model. It is the origin where all branding activities are stemmed from. It is also the destination where the rewards of branding activities are credited to. A brand is a sign which comprises a signifier and a signified.

Name

A name represents the brand. Names can be existing words, coined words or abbreviations. Names are signifiers to a brand.

Symbols

A symbol represents the name. Symbols can be graphic devices (logos, brand identities, etc), trade dress (packaging, uniform, vehicle, etc), spokesmen (celebrities, founders, mascots, etc), words (abbreviations, slogans, taglines, etc),  sounds (unique tones, theme music, etc) or scents (unique fragrance, bouquet, etc).

Perception

A perception is the audience’s impression towards the brand. Perceptions are managed by brand stewards. A perception is also known as brand image and it can shape the audience’s experience.

Experience

An experience is the occurrence or encounter a person has with a product or service. Experiences shape perceptions. And perceptions define experiences. It is a mutual relationship.

Product or Service

A product is the merchandise, goods or wares of the brand. A service is an act of helping or doing work for someone, whether paid or unpaid. In our context, the product is used in a general sense and it includes the 5 Ps of marketing, namely: product, price, promotion, place and positioning.

Promise

A brand promise is the audience expectation of a brand. It is the benefits that marketing campaigns try to associate with a product in the audiences’ minds. Brand promises can be communicated through visible or audible mediums.

Stewards

A steward is anyone related to the development or sale of a product or service. They can include senior management, brand managers, marketing managers, salesperson, customer support people and designers.

Audience

The audience is the group of people to which a product, service or message is targeted at.

Understanding the Brand Model

This diagram maps the building blocks of branding and demonstrates their relationship in the branding process. The illustrated diagram is a basic brand model that is applicable to any form of business, whether you are a startup, small business or a company. Understanding the brand model will help you create purposeful branding or marketing campaigns for your business.

brand model what branding

Branding is a long-term business strategy which seeks to manage the perceptions of the audience. The brand is what remains after each and every branding or marketing campaign. It is what hangs on in your mind associated with a product, service, or company. Branding imprints associations in your mind whether or not, at that particular moment, you heeded the call to action of the business. A call to action may be to click a link, fill up an online form, purchase a product or recommend a service.

The brand is built from many things. It is neither a mere logo nor a standalone campaign. The brand is the sum total of branding efforts by the stewards. How have you been managing your brand? How was your brand journey?

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